If you are a local client, simply stop by one of our showrooms for alteration services.

For an online order, you could schedule an Appointment for Final Fittings / Alteration Requests and ship it back for free to us to complete the alterations – it is free! OR We will offer up to $75 alternation credit once you've completed our alternation forms. You can stop by any local alternation shop and get the necessary changes fixed. Please reach out to home@jacustomclothing.com with any questions

There are no refunds for custom clothing orders. If a measured form was not received in 15 days, the order will be canceled, and a store credit will be issued.  

Remakes and credit are available for future orders. It's a case by case. Please reach out to home@jacustomclothing.com about your order.

Schedule an appointment in a store or we will come to your doorstep. Our professional clothier take all necessary measurement and help you to choose fabric, and details of your new best custom suit.

If you're not happy with some details, we'll make alterations until you're satisfied. Just stop by for fitting appointment in store to make final adjustments

You could send it back to us for free with a return shipping label, and we'll take care of the alterations at no cost to you.

We can also schedule a virtual appointment to clarify the details.

Yes. We offer 10% off on your first order by using the coupon code: FIRST2025. You can also subscribe to get special offers, free giveaways, and once-in-a-lifetime deals.

When it comes to clothing, we believe that you should feel like the best version of yourself.

That's why we're proud to work with some of Cleveland's most esteemed professionals and stars from sports stars to professionals, from the arts to business so that they can feel confident and comfortable in the clothes they wear.

Our clients will tell you that working with us was a pleasure and that our team made them feel like new people. They'll also tell you that our wardrobe services helped them become more confident and self-assured, which is why we're honored to help them showcase their best selves at all times.

https://jacustomclothing.com/pages/testimonials