If you are a local client, simply stop by one of our showrooms for alteration services.

For an online order, you could schedule an Appointment for Final Fittings / Alteration Requests and ship it back for free to us to complete the alterations – it is free! OR We will offer up to $75 alternation credit once you've completed our alternation forms. You can stop by any local alternation shop and get the necessary changes fixed. Please reach out to home@jacustomclothing.com with any questions

There are no refunds for custom clothing orders. If a measured form was not received in 15 days, the order will be canceled, and a store credit will be issued.  

Remakes and credit are available for future orders. It's a case by case. Please reach out to home@jacustomclothing.com about your order.

Download a  Self-measurement form from the given link https://rb.gy/z1n3w3 and fill out the details.

You can stop by any of our showrooms or a local tailor to have them measure you. The typically cost is $10-15. We will offer a $20 credit card refund after you've received your first order in good standing.

Email  Self-measure form to home@jacustomclothing.com or attach it to your order while completing it online.

For credit refunds, simply email home@jacustomclothing.com with your order number and we'll send $20 back to your credit card.